STORE POLICY
CUSTOMER CARE
At Pawbya, customer satisfaction is our top priority. We are committed to providing high-quality pet products and excellent service to every customer.
If you have any questions about our products, your order, shipping, or returns, our customer support team is here to help. We strive to respond to all inquiries as quickly as possible and ensure that your shopping experience is smooth, secure, and enjoyable.
You can contact us through our Contact Page or by email, and we will do our best to assist you promptly.
PRIVACY & SAFETY
Your privacy and security are important to us. Pawbya is committed to protecting your personal information and handling your data responsibly.
Any information collected during your visit or purchase, including your name, email address, shipping address, and payment details, is used solely to process orders, provide customer support, and improve your shopping experience.
We do not sell, rent, or share your personal information with third parties for marketing purposes. All transactions are processed through secure payment gateways, and your payment information is protected using industry-standard security measures.
By using our website, you agree to the collection and use of information in accordance with our privacy practices.
WHOLESALE INQUIRIES
We welcome wholesale partnerships and business collaborations.
If you are interested in stocking Pawbya products in your retail store, online shop, or pet-related business, we would love to hear from you. We offer competitive wholesale pricing and are always open to discussing new partnership opportunities.
For wholesale inquiries, please contact our team with details about your business, and we will get back to you with further information.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments